Frequently Asked Questions
Everything you need to know about shopping with Trinity Gift Shop.
What shipping methods do you offer?
We provide standard, expedited, and priority shipping options. Most orders are processed within 1-2 business days, and tracking information is emailed as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Are your gift items ethically sourced?
Yes, Trinity Gift Shop is committed to quality and ethics. We partner with reputable suppliers who meet high standards for craftsmanship and fair labor practices.
Can I include a personalized gift message?
Absolutely! During the checkout process, you will have the option to add a custom message that we will print on a premium gift card and include with your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
